Service Costs

 

Labor Rates

$100/hr Monday-Friday 9:00am-5:00pm

$150/hr Mon-Fri 5:01pm-8:59am & ALL DAY Sat-Sun

Service starts when the technician arrives on site. There is a ONE HOUR minimum charge per visit. Rate is charged in 15 minute increments, rounding up if exceeded (i.e. 20 minutes will be rounded to 30).

Travel Rates

$40 flat rate for any visit within 30 miles of Coffee Medics HQ - Monday-Friday 9:00am-5:00pm

$80/hr if distance exceeds 30 miles - Monday-Friday 9:00am-5:00pm

$60 flat rate within 30 miles - Mon-Fri 5:01pm-8:59am & ALL DAY Sat-Sun

$100/hr if distance exceeds 30 miles - Mon-Fri 5:01pm-8:59am & ALL DAY Sat-Sun

*any travel exceeding 100 miles will also have half of the travel rate per hour for the return trip. Travel will be calculated based on the distance from Coffee Medics HQ. Travel will be charged in 15 minute increments, rounding up if exceeded.

Expenses

All expenses will be charged to the customer rounded to the nearest dollar. Expenses are items that do not include parts, labor or travel. This includes but is not limited to parking fees, tolls and expedited parts shipping.

Late Fees (YUCK!)

A late fee of $50 will be applied to the invoice when past due. A courtesy email will be sent to inform you that the invoice is nearing its due date if Net 15. The initial fee will be added on the day overdue and $25 per week until paid in full unless otherwise communicated.